Help & Policies
Returns & Refunds
Our promise if something isn’t quite right with your order.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact support@zestora.example within 7 days of delivery with your order number and photos. We’ll send a replacement or a full refund.
Unopened products
Because our drinks are consumable, we can only accept returns of unopened, undamaged packs within 14 days of delivery.
Refund timing
Approved refunds are issued to your original payment method within 5–7 business days.